Privacy Policy
PRIME MED EQUIPMENTS LLP ("PRIME MED", "we", "us") respects your privacy. This policy explains what information we collect through PrimeMed.com, how we use it and the choices available to you.
Information we collect
When you send an enquiry, we collect the details you choose to provide, which may include:
- your full name, work email address and mobile number;
- your company or organisation name;
- equipment names, specifications and your message;
- images or documents you upload to describe your requirements.
Our web server may also record standard technical information, such as your IP address, browser type and the date and time of your visit, to keep the website secure and to prevent misuse of the enquiry form.
How we use your information
- to respond to your enquiry and provide quotations or information you request;
- to arrange the supply, installation, maintenance or rental of equipment where you ask us to;
- to protect the website and our enquiry form against spam and abuse;
- to meet our legal and regulatory obligations.
We do not sell your personal information. We will not send you marketing messages unless you have asked us to.
Sharing your information
We share information only where necessary to respond to your enquiry or deliver a service, for example with equipment manufacturers, distributors or service partners, or with providers who host our website and email. We may also disclose information where required by law.
Third-party services
If you contact us through WhatsApp, your messages are handled by WhatsApp in line with its own privacy policy. This website loads the Inter typeface from Google Fonts, which means your browser connects to Google's servers.
How long we keep information
We keep enquiry details for as long as needed to respond to you, to maintain a record of our business dealings and to comply with legal requirements, after which they are deleted or anonymised.
Security
We take reasonable technical and organisational measures to protect your information. Files uploaded through the enquiry form are checked and sent directly to our business email; they are not published on this website.
Your choices and rights
Subject to applicable law, including India's Digital Personal Data Protection Act, 2023, you may ask us to access, correct or delete the personal information we hold about you, or withdraw consent you have given. To do so, please contact us using the details below.
Contact
PRIME MED EQUIPMENTS LLP
Email: info@PrimeMed.com
Phone: +91 74709 95984
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.